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🔄 Returns & Refund Policy 📦
💌 Changed Your Mind?
If you've decided to return your order, please contact us via email at saharabronzeltd@gmail.com with your name and order number.
🗓️ Return Window:
We accept returns within 30 days from the date you received your order.
💰 Return Shipping Costs:
- Sahara Bronze does not offer free returns. The shipping cost is at the buyer's expense. 🚚
- Ensure you keep proof of postage as we cannot be held responsible for lost or damaged goods in transit. 📜
✅ Return Conditions:
- Goods must be sealed in their original packaging and in a resaleable condition. 📦
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Original condition means the item has:
- 📦 Kept in original packaging
- ✨ Not been opened or used
- 🔄 Can be resold
- If returned bundles have missing or damaged items, we may deduct a charge from the refund amount to cover the cost.
💳 Refund Process:
🔄 Returns are processed within 5 days of receiving the items.
💵 A refund (minus shipping costs) will be credited back to your original payment method.
🚨 Damaged Items?
📩 Must be reported within 48 hours of delivery to saharabronze25@gmail.com.
⚠️ Do not dispose of damaged items without our written confirmation—we may require the product to be returned for further examination.
⏳ We cannot accept claims for missing, broken, or damaged items after 48 hours.
