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Returns & Refund Policy | Sahara Bronze

🔄 Returns & Refund Policy 📦

💌 Changed Your Mind?

If you've decided to return your order, please contact us via email at saharabronzeltd@gmail.com with your name and order number.

🗓️ Return Window:

We accept returns within 30 days from the date you received your order.

💰 Return Shipping Costs:

  • Sahara Bronze does not offer free returns. The shipping cost is at the buyer's expense. 🚚
  • Ensure you keep proof of postage as we cannot be held responsible for lost or damaged goods in transit. 📜

✅ Return Conditions:

  • Goods must be sealed in their original packaging and in a resaleable condition. 📦
  • Original condition means the item has:
    • 📦 Kept in original packaging
    • ✨ Not been opened or used
    • 🔄 Can be resold
  • If returned bundles have missing or damaged items, we may deduct a charge from the refund amount to cover the cost.

💳 Refund Process:

🔄 Returns are processed within 5 days of receiving the items.

💵 A refund (minus shipping costs) will be credited back to your original payment method.

🚨 Damaged Items?

📩 Must be reported within 48 hours of delivery to saharabronze25@gmail.com.

⚠️ Do not dispose of damaged items without our written confirmation—we may require the product to be returned for further examination.

⏳ We cannot accept claims for missing, broken, or damaged items after 48 hours.

🛍️ By purchasing from Sahara Bronze, you accept our return policy.