Ireland, UK & Europe
🚚 Shipping Information 📦
| 📦 DPD Service | ⏳ Time¹ | 💰 Cost |
|---|---|---|
| 🚀 Express: Over €60 | 1-3 Days | 🎉 Free |
| ⚡ Express: Under €55 | 1-3 Days | 💶 €6 |
¹ All times are based on working days. 📅 Orders placed before 15:00 🕒 will be dispatched the same working day. Orders placed after 15:00 will be dispatched the following working day. 🚛✨
📲 Customs & Import Fees ⚖️
- ✅ Any VAT normally charged when your order reaches its destination country is covered by Sahara Bronze. 💰
- ⚠️ In most cases, custom or import fees may be applied once the parcel arrives at its destination. 📦
- 📜 These fees vary by country, and we have no control over them. It is the responsibility of the customer to cover these charges.
- ❌ Sahara Bronze is not responsible for any customs fees required to release your package. Please check your local regulations before ordering.
DPD
🚚 Delivery Information & Responsibilities 🔑
Sahara Bronze accepts no responsibility for transport delays or circumstances beyond our control that may cause late delivery. 🚧 Delivery will be made to the shipping address provided at the time of checkout. 🛒 Missing or incomplete address information can cause delays or mis-delivery. 🏠
📦 Delivery Preferences & Tracking 🛍️
- If no one is available at the provided address during delivery, DPD will check your delivery preferences for alternative arrangements, such as:
- 🔒 Leave in a safe place
- 👫 Deliver to a neighbour
- 🏪 Pick Up Shop
- These settings can be adjusted once tracking details have been provided or removed. ✨
- As all deliveries are tracked, we can see the exact location where your parcel was delivered. A delivery image will also be provided as proof of delivery. 📸
- If parcels are left in a safe place or with a neighbour, it is at the consignee's request, and Sahara Bronze is not liable for any missing or stolen parcels. ⚠️
🕵️♂️ Missing or Lost Parcels 🔍
If you need assistance with the delivery of your parcel, please contact us at Saharabronzeltd@gmail.com. 📧 Our customer service team will investigate with DPD within 48 hours of your parcel showing as delivered. ⏳ Any reports of mis-delivery or lost parcels cannot be accepted after 14 days from the date of delivery. ⏰
