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Ireland, UK & Europe

🚚 Shipping Information 📦

📦 DPD Service ⏳ Time¹ 💰 Cost
🚀 Express: Over €60 1-3 Days 🎉 Free
⚡ Express: Under €55 1-3 Days 💶 €6

¹ All times are based on working days. 📅 Orders placed before 15:00 🕒 will be dispatched the same working day. Orders placed after 15:00 will be dispatched the following working day. 🚛✨

📲 Customs & Import Fees ⚖️

  • ✅ Any VAT normally charged when your order reaches its destination country is covered by Sahara Bronze. 💰
  • ⚠️ In most cases, custom or import fees may be applied once the parcel arrives at its destination. 📦
  • 📜 These fees vary by country, and we have no control over them. It is the responsibility of the customer to cover these charges.
  • Sahara Bronze is not responsible for any customs fees required to release your package. Please check your local regulations before ordering.

DPD

🚚 Delivery Information & Responsibilities 🔑

Sahara Bronze accepts no responsibility for transport delays or circumstances beyond our control that may cause late delivery. 🚧 Delivery will be made to the shipping address provided at the time of checkout. 🛒 Missing or incomplete address information can cause delays or mis-delivery. 🏠

📦 Delivery Preferences & Tracking 🛍️

  • If no one is available at the provided address during delivery, DPD will check your delivery preferences for alternative arrangements, such as:
    • 🔒 Leave in a safe place
    • 👫 Deliver to a neighbour
    • 🏪 Pick Up Shop
  • These settings can be adjusted once tracking details have been provided or removed. ✨
  • As all deliveries are tracked, we can see the exact location where your parcel was delivered. A delivery image will also be provided as proof of delivery. 📸
  • If parcels are left in a safe place or with a neighbour, it is at the consignee's request, and Sahara Bronze is not liable for any missing or stolen parcels. ⚠️

🕵️‍♂️ Missing or Lost Parcels 🔍

If you need assistance with the delivery of your parcel, please contact us at Saharabronzeltd@gmail.com. 📧 Our customer service team will investigate with DPD within 48 hours of your parcel showing as delivered. ⏳ Any reports of mis-delivery or lost parcels cannot be accepted after 14 days from the date of delivery. ⏰